Frequently Asked Questions
Everything you need to know about shopping with BEAMS AMERICA.
What is the standard shipping timeframe for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping via FedEx or UPS generally takes 3-7 business days depending on your location within the United States.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.
How do I ensure I am selecting the correct size?
Since we feature a mix of Japanese and American sizing, we provide detailed measurements for every garment. We recommend comparing these measurements against a similar item you already own for the best fit.
Do you offer international shipping?
Currently, BEAMS AMERICA ships exclusively within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
Are the products sold on BEAMS AMERICA authentic?
Yes, we are the official North American entity for BEAMS. Every item sold on our site is 100% authentic and sourced directly from our manufacturing partners and artisans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern digital wallets including Apple Pay, Google Pay, and PayPal.